Privacy policy

Last updated: August 2026

Who we are

This website is a marketing microsite for Retal Rise, a residential development by Retal Urban Development Company ("Retal", "we", "us"), Khobar 31952, Kingdom of Saudi Arabia. The microsite is operated on Retal's behalf by its appointed marketing agency, GOamplify, which processes personal data only under Retal's instructions. For any privacy enquiry, contact compliance@retal.com.sa or call 800 303 0888.

The data we collect

• Identity and contact data — your name, mobile number and email address, as submitted through the consultation form or shared with our team.
• Enquiry data — the residence you are interested in, your preferred contact channel, and anything you share with our sales team.
• Technical and usage data — IP address, browser type and version, device information, and how you use this website, collected through cookies, pixels and server logs.
• Marketing and communications data — your preferences for receiving marketing from us and your communication history with our team.

How we collect it

Directly, when you complete a form on this website, call us, or correspond with our sales team; and automatically, through cookies and similar technologies when you browse the site.

How we use your data

• To respond to your enquiry and arrange your private viewing.
• To allow Retal's sales team to contact you about availability, pricing, payment plans and viewings for Retal Rise.
• To send you relevant updates about the project where you have agreed to receive them.
• To measure and improve this website and our marketing campaigns.
• To comply with our legal obligations under the laws of the Kingdom of Saudi Arabia.

We process your data to take steps toward a contract at your request, for our legitimate interests in marketing and selling the development, and to comply with legal obligations.

Who we share it with

• Retal's sales and customer teams, to follow up on your enquiry.
• GOamplify, as the marketing agency operating this microsite and our campaigns on Retal's behalf.
• Service providers such as hosting, analytics and advertising platforms, under appropriate security standards.
• Authorities or advisers where disclosure is required by law.

Where personal data is transferred outside the Kingdom of Saudi Arabia, we ensure a comparable degree of protection through appropriate safeguards.

Cookies, analytics and advertising

Cookies are small pieces of data that enhance your experience and help us understand how the site is used. We use analytics services, such as Google Analytics, to measure visits, traffic sources and how visitors move through the site.

Because this is a marketing site, our campaigns run on advertising platforms that may include Meta (Facebook and Instagram), Snapchat, TikTok, X and Google. This site may use those platforms' pixels and tags to measure the effectiveness of our campaigns, to build advertising audiences and to show you relevant advertising on those platforms after you visit (sometimes called retargeting). These technologies may record events such as the pages you view and whether you submit an enquiry, and may share limited, hashed identifiers with the platform that served the ad.

You can control cookies and similar technologies through your browser settings, and manage advertising preferences through each platform's own ad-preference tools. Disabling cookies may affect parts of the site.

Marketing and opting out

If you register your interest, Retal's sales team may contact you about Retal Rise by your preferred channel, and we may send you relevant updates about the project. You can opt out of marketing at any time by using the unsubscribe option in any message, by telling your relationship manager, or by contacting compliance@retal.com.sa. Opting out does not affect data we process to fulfil a purchase or meet legal obligations.

Security and retention

We apply appropriate security measures to prevent your personal data from being lost, used or accessed in an unauthorised way. We keep your data only for as long as reasonably necessary for the purposes above, including satisfying legal or reporting requirements, and longer where required in the event of a complaint or dispute.

Your rights

You may request access to, correction of, or erasure of your personal data, and you may withdraw consent where processing is based on it, at no cost. To exercise any of these rights, contact compliance@retal.com.sa.

Governing law

This policy is governed by the laws of the Kingdom of Saudi Arabia.